Find answers about DRIVEEZ services, bookings and travel.
Have questions about booking a ride, exploring our travel services or using the DRIVEEZ app? Find answers to some of the most common questions below.
DRIVEEZ is a travel and transportation platform designed to help customers explore convenient travel options, including daily rides, local transport, car rentals, shared trips, business trips and outstation travel.
You can access DRIVEEZ through our mobile application. Download the app from Google Play to explore the available services.
You can download the DRIVEEZ customer app directly from the Google Play Store.
DRIVEEZ offers different travel options, including daily rides, local transport, car rentals, shared trips, business trips and outstation trips. Availability may depend on your location and the services currently offered.
Download and open the DRIVEEZ app, explore the available travel services, enter your journey details and follow the booking instructions displayed in the application.
You can explore local transportation options for everyday commuting, short-distance journeys, shopping, appointments and other city travel needs, subject to availability.
DRIVEEZ provides outstation travel options for customers planning family trips, weekend getaways, business travel and journeys between cities. Check the app for available options.
You can explore business travel options for corporate meetings, client visits, airport transfers, conferences and other professional travel requirements.
DRIVEEZ offers car rental options for personal travel, family outings, business visits and other travel requirements. Check the app for available rental options and terms.
Shared trips allow travellers heading in similar directions to explore the possibility of travelling together. Check the app for available shared-trip options and applicable conditions.
Advance booking availability depends on the service and booking options displayed in the DRIVEEZ app.
The fare depends on factors such as your travel distance, selected service, vehicle category and applicable charges. Check the fare displayed in the app before confirming your booking.
Available payment methods and payment instructions are displayed during the booking process in the DRIVEEZ app.
Additional charges may apply depending on the selected service, journey requirements and applicable terms. Review the fare breakdown before confirming your booking.
Cancellation options and applicable conditions depend on the booking type. Please refer to the cancellation information displayed in the app.
Refund eligibility and processing timelines depend on the applicable cancellation and payment policies. Please check the terms associated with your booking.
If you experience a booking, payment or travel-related issue, use the support or contact options provided in the DRIVEEZ app or on our website.
You can reach out to the DRIVEEZ team through the contact information and support channels listed on our Contact Us page.
Couldn't find the answer you were looking for? Get in touch with our team and we'll help you with your questions.
Contact Us Download the App